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Delivery & Return - Urban Galleria

Replacement for Furniture, Mattresses and Lighting category will be accepted only for damaged/ defective products.

Replacement against the damaged/defective product will be accepted only if notified within 48 hours of delivery.

It is advised that the return packets should be adequately packaged so that there is no damage of goods- in-transit.

On certain items like appliances & electronics brands, warranty may supersede Urban Galleria Returns Policy.

Replacement will be processed within a maximum of 7 business days of receipt of the product by Urban Galleria, provided goods are received in acceptable condition.

The mode of replacement will be based on the mode of payment chosen at the time of placing the order.



Returns and replacements would not be catered during sale days.