• In case of damaged delivery, we offer free replacement of the product / products. We don't have refund policy.
• Replacement for Furniture will be accepted only for damaged / defective products.
• Replacement against the damaged/defective product will be accepted only if notified within 48 hours of delivery.
• It is advised that the return packets should be adequately packaged so that there is no damage of goods- in-transit.
• On certain items like appliances & electronics brands, warranty may supersede Urban Galleria Returns Policy.
• Replacement will be processed within a maximum of 7 business days of receipt of the product by Urban Galleria, provided goods are received in acceptable condition.
• The mode of replacement will be based on the mode of payment chosen at the time of placing the order.

Returns and replacements would not be catered during sale days.